I have spent many hours ‘on hold’ this week listening to Telstra’s selection of music waiting to get a problem with my home broadband service rectified. I changed to Big Pond about 2 years ago and when I get really pissed off with their call centre staff I comfort myself by comparing it to some [...]
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Zillion TV, as you read in my last post, are about to serve up free on demand TV services to homes in the US using a business model based on personalised advertising. An interesting innovation at GDC this year is covered in a story on the BBC technology pages about a new on demand video [...]
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